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Contact us


Contact us with any questions or concerns you have.
ADDRESS
420 Main Street
Winona, Minnesota 55987 USA
PHONE & EMAIL
507-452-8256
chbbwinona@gmail.com
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CARRIAGE HOUSE B&B POLICIES

Our Address:
Carriage House Bed and Breakfast
420 Main Street
Winona, MN 55987
507 452-8256

CHECK IN POLICY

The Carriage House Bed & Breakfast is happy to offer flexible check-in options for our guests.

In person check-in: A member of our Carriage House staff will be available for in person check-in between the hours of 3:30-5:00 p.m. daily. If you are arriving during this time frame, simply ring the door bell and we will get you settled into your room.

Express check-in: If you are arriving after our normal check-in window of 3:30-5:00 p.m., an express check-in option will be available to get you into your room without a staff member. Instructions on how to get into your room will be emailed 24 hours prior to your check-in date. Should you have any difficulty getting into your room, a staff member will be available by phone to assist.

Parking: We are happy to offer 6 off street parking spaces for our Carriage House guests. Simply pull up the driveway and park in any open space. There are 4 spaces to the left, and 2 to the right. Please make sure to park within the painted lines so we can ensure there is enough parking for all our guests. Each room is provided with only one parking space. Additional vehicles must be parked on the street. Full sized SUV’s and Trucks can fit in our parking lot, but parking is tight and you may find it easier to park exceptionally large vehicles on the street. We cannot accommodate trailers of any kind in our off street parking.

Check-out: 11:00 AM. *Late check-out available for a nominal fee.*

CANCELLATION POLICY

The Carriage House B&B is an exclusive property where every guest reservation is both important and special to us. Due to our small size, cancellations greatly affect us.If your travel plans change please call us as soon as possible to cancel your reservation.

The Carriage House B&B adheres to a graduated cancellation policy.

More than 14 days before reservation date: Reservation canceled, no charge.
8-14 days before reservation date: $25 cancellation fee.
72 hours - 7 days before reservation date: $50 cancellation fee.
Within 72 hours of reservation date: Full Room charge with no refunds.

For full house bookings, we require 50% down at the time of booking and full payment 30 days prior to occupancy. There are no refunds for full house bookings.

OTHER POLICIES

Absolutely No Smoking! There is no smoking or vaping on the Carriage House Bed and Breakfast grounds. Guests who violate this policy will be charged a fee of $200.

Please, No Pets. Please call for help in making arrangements to board your pet.

Special situations allow for children, please call to make arrangements.

GIFT CERTIFICATE POLICY

Gift certificates must be presented at check-in along with a valid driver's license. Gift certificates are transferable. Any remaining amount of gift certificates can be used at a later day up to the expiration date. Gift certificates cannot be redeemed for cash.
ARRIVAL TIMES
4:00 PM - 10:00 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
Payment for retail items and gift certificates is collected at the time of purchase.

CHILDREN & PETS
Children are not allowed. Pets are not allowed.

CREDIT CARD SECURITY
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